Build your store. Run it better. Grow with confidence.
From store setup and development to products, orders, customers and optimization, Nexa gives you the practical eCommerce support needed to build and run a professional online store.
Store setup & developmentDay-to-day managementGrowth support
Build • Manage • Grow
Platforms We Support
Work with the platform that fits your business.
We can support the setup, development, management and ongoing operations of stores across popular eCommerce platforms.
S
Shopify
Store setup, themes, products, collections, apps and operations.
W
WooCommerce
Store configuration, catalogue management and ongoing support.
W
Wix Stores
Store content, products, design updates and maintenance.
B
BigCommerce
Catalogue support, storefront administration and workflows.
S
Squarespace Commerce
Product content, storefront updates and store support.
E
Ecwid
Product listings, orders and day-to-day eCommerce assistance.
E
Etsy
Listings, customer messages, products and order support.
A
Amazon Seller Central
Listing support, customer queries and marketplace operations.
Using another platform? Tell us what you use and we can discuss the specific setup or support workflow you need.
What We Do
One eCommerce team from launch to growth.
Nexa is positioned as more than a virtual assistant: we can help build the store, manage the operation and support ongoing growth.
BUILD
01 — STORE SETUP & DEVELOPMENT
Turn your idea into a working store.
We help create the foundation customers see and use — from structure and product setup to storefront configuration and launch readiness.
Shopify / WooCommerce / Wix setup
Theme installation & customization
Navigation, categories & collections
Product, variant & pricing setup
Payment, shipping & essential settings
Mobile and launch checks
MANAGE
02 — STORE MANAGEMENT
Keep the operation moving.
We take care of the repetitive work that keeps your store accurate, organised and responsive while you focus on the business.
Product uploads & updates
Inventory management
Order processing & tracking
Customer messages & queries
Returns / refund assistance
Routine store maintenance
GROW
03 — OPTIMIZATION & SUPPORT
Make a good store work harder.
Once your store is running, we help improve product presentation, discoverability, customer experience and reporting.
SEO product titles & descriptions
Conversion-focused improvements
Store content updates
Sales & performance reporting
Product and category optimization
Ongoing eCommerce support
01
Store Setup & Development
Build or configure a professional storefront with the right structure and customer journey.
Theme setup
Navigation
Payments & shipping
Launch checks
02
Product & Catalogue Management
Keep product information complete, consistent and easy for customers to understand.
Uploads
Variants
Categories
Pricing
03
Inventory & Order Processing
Support the workflows behind every purchase so orders are handled accurately and efficiently.
Inventory updates
Order processing
Status checks
Follow-up
04
Customer Support
Give shoppers professional responses throughout the buying and post-purchase journey.
Customer messages
Order questions
Returns support
Escalations
05
Product SEO & Content
Improve how products are presented and make catalogue content clearer and more search-friendly.
Titles
Descriptions
Tags
Benefits
06
Store Optimization & Reporting
Use store activity and customer behaviour to identify practical improvements.
Store updates
Performance reports
Product insights
Optimization
Your eCommerce Support Team
Meet some of the Growth Assistants you'll work with.
Your store is supported by people with practical skills across eCommerce operations, store development, product management and growth support. The exact team assigned to your project depends on the work your business needs.
Store Setup & Development
eCommerce Store Assistant
Supports storefront setup, theme configuration, product structure, navigation and the technical tasks needed to prepare your store for launch.
Store SetupTheme UpdatesStore Development
Products & Customer Experience
eCommerce Growth Assistant
Helps keep your catalogue accurate and your customer experience organised through product updates, content support and customer-facing tasks.
Product ManagementContentCustomer Support
Store Operations
eCommerce Operations Assistant
Supports the day-to-day running of your store, including orders, inventory, store updates, reporting and ongoing operational tasks.
OrdersInventoryStore Management
Store Setup & Development
eCommerce Store Assistant
Supports storefront setup, theme configuration, product structure, navigation and the technical tasks needed to prepare your store for launch.
Store SetupTheme UpdatesStore Development
Products & Customer Experience
eCommerce Growth Assistant
Helps keep your catalogue accurate and your customer experience organised through product updates, content support and customer-facing tasks.
Product ManagementContentCustomer Support
Store Operations
eCommerce Operations Assistant
Supports the day-to-day running of your store, including orders, inventory, store updates, reporting and ongoing operational tasks.
OrdersInventoryStore Management
One team, different strengths. You don't have to manage every eCommerce task yourself. We can match the right Growth Assistant support to your store's current priorities and scale the support as your needs change.
Selected Work
See what your eCommerce support can look like.
Use the horizontal scroll to explore example storefront concepts and customer-facing eCommerce experiences.
Store Design • Development
Premium Fashion Store
A polished storefront concept designed around product discovery, category browsing and a strong mobile shopping experience.
Responsive storefront
Category-led navigation
Product presentation
Mobile shopping experience
Store Design • Product Setup
Beauty & Skincare Store
An example of how product categories, trust elements and visual merchandising can be combined into a clean online shopping experience.
Product category structure
Trust-building sections
Mobile-first presentation
Product merchandising
Store Management
Build the store — then keep it running.
The work does not stop when a storefront goes live. Support can extend into product updates, orders, customers, analytics and day-to-day store administration.
Sales and order overview
Product and customer management
Operational reporting
Ongoing store support
How It Works
A simple path from idea to active store.
Whether you are launching from scratch or already selling, we start with the work your store needs most.
1
Understand
We review your business, products, platform, goals and current workload.
2
Build
We set up or improve the storefront, catalogue and essential eCommerce settings.
3
Manage
We handle agreed operational tasks such as products, orders, inventory and customer support.
4
Grow
We use reporting and optimization work to keep improving the store and customer experience.
Flexible Support
Choose the level of help your store needs.
Start with a store build, a focused task or ongoing eCommerce support. Scope and pricing can be tailored to your workload.
Store Launch
For businesses that need help getting an online store ready to sell.
Clear answers to common questions about store setup, development and eCommerce support.
Yes. Store setup and development is a core part of the service. We can help with platform setup, theme configuration, navigation, products, categories, payment and shipping settings, essential integrations and launch checks.
The page presents support for Shopify, WooCommerce, Wix Stores, BigCommerce, Squarespace Commerce, Ecwid, Etsy and Amazon Seller Central. Specific development capabilities depend on the platform and project requirements.
Yes. Support can continue after launch through product updates, inventory, orders, customer queries, store maintenance, content changes, optimization and reporting.
Yes. Product titles, descriptions, tags and benefit-led catalogue content can be included in the support scope.
Yes. A business can use Nexa for the initial store build and then continue with ongoing management, customer support and optimization.
Ready to build a store that is easier to run?
Tell us what you are launching, what platform you use and where you need help. We can shape the support around your store.